Privacy Policy
Effective Date: 09/05/2025
At LiveCity, we are committed to protecting your privacy and providing a secure online shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or make a purchase from our online store.
1. Information Collection
We collect personal information such as your name, email address, shipping details, and payment information when you place an order. Additionally, we collect non-personal data, including your browsing activity, device data, and IP address to improve user experience and service quality.
2. How We Use Your Information
We use your personal data to process orders, communicate with you about your purchases, provide customer support, and enhance your shopping experience. We may also send marketing communications, including product promotions or offers, which you can opt out of at any time.
3. Data Security
We employ reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. All payment details are processed securely using encrypted channels, and we take precautions to safeguard all sensitive data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data with trusted third-party partners for order fulfillment, payment processing, and marketing purposes, all under strict confidentiality agreements.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve the user experience on our website. These technologies help us understand your preferences and tailor your browsing experience. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can also opt-out of receiving marketing communications by following the unsubscribe instructions in any of our promotional emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. We recommend reviewing this policy periodically to stay informed about how we protect your data.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites, and we encourage you to read their privacy policies before sharing any personal data.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected data from a child under this age, we will take steps to delete the information.
10. International Users
By using our website, you consent to the transfer of your personal data to other countries, including the United States, where data protection laws may differ from those in your country of residence.
11. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, your information will be securely deleted.
12. Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please feel free to contact us at:
Email: info@livecity.xyz
Phone: (212) 737-2344
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM EST
We are committed to resolving any issues or addressing inquiries promptly.